Frequently Asked Questions

CreateForLess is an online discount retailer with prices in between wholesale and retail. We are unable to offer wholesale pricing.

On the ‘Product Detail’ page and when adding items to your shopping cart, you will see the statement “The Purchase Multiple is __ packages/bottles/pieces, etc”. The Purchase Multiple is the minimum quantity and increments that you can purchase. The Purchase Multiple varies, depending on the product, often it is 1, but sometimes is 3, 6 or 12.

For example, if the Purchase Multiple for a package of stickers is 3, the minimum quantity of sticker packages you can order is 3. When you add the item to your shopping cart, it will add it in increments of 3. Therefore, you can purchase 3, 6, 9, etc. packages of stickers.

The shopping cart will also calculate the cost of the item for you. The price listed on the ‘Product Detail’ page is always for 1 item. For example, if the Purchase Multiple is 3 and the Price is $1.00, the shopping cart will multiply 3 x $1.00 to equal $3.00, 6 x $1.00 = $6.00, etc. This total price will be displayed in your shopping cart.

The purchase multiple is the minimum quantity for each individual color, size or shape. We are unable to combine different colors, sizes or shapes to meet the minimum purchase amount. In order to offer bulk quantities and prices, we keep all of our products in the same packaging from the manufacturer. Therefore we cannot make exceptions to our minimum purchase amount.

Once you’ve set up an account with CreateForLess, you can edit your account information at any time. Simply log into your account and click the ‘Edit My Account’ button. From here you can edit your billing, shipping and credit card information. If you would like to change your email address, password or hint question and answer, click ‘Edit Sign In Information’. Then click the ‘Update’ button to finalize your changes.

CreateForLess does not produce a printed catalog at this time. By selling our products exclusively on the Internet, we can offer everyday discount prices. This means we pass our savings directly to our customers. Plus, 50,000 items would make our catalog the size of an encyclopedia set!

If an item is Out of Stock, you will be unable to add it to your shopping cart. We do not have a backorder system in place at this time. If you would like to order the item when it’s back in stock, click ‘Notify Me’ next to the item, enter your email address and we will send you an email as soon as it is back in stock. When you receive the ‘Product Update from CreateForLess’ email notification, you can place another order for the item. Depending on when the warehouse receives the next shipment from the manufacturer, it generally will be back in stock in approximately 2 weeks.

 We accept VISA, MasterCard, American Express and money orders.

CreateForLess does not charge our customers a sales tax. Our products are shipped from Oregon, which does not have a sales tax; therefore we are able to offer you tax free shopping.

Certain oversized and heavy items can only be shipped via Standard shipping. These items include, but are not limited to selected bolts of felt, Styrofoam, gallons of liquids and wax, and will be noted when placing your order. These specified items cannot be shipped via air shipment due to their excessive size, weight and/or air shipment costs. If your shopping cart contains any of these items, Next Day or 2 Day Air shipment options will not be available when you select your shipping method on the check out page, and your entire order will ship by Standard shipment. To send the items in your shopping cart that are not oversized or heavy via air, you will have to place a separate order for those products. Also in some cases an additional shipping surcharge may be applied to other oversized and heavy items shipped via air shipment.

Federal regulations prohibit the shipment of aerosol products by air. Aerosol items can only be shipped via Standard shipping, and not by Next Day Air, 2 Day Air, USPS Priority Mail or DHL@home delivery. If your shopping cart contains any aerosol items, air shipment options will not be available when you select your shipping method on the check out page, and your entire order will ship by Standard shipment. To send the non-aerosol items in your shopping cart via air, you will have to place a separate order for those products. All orders containing aerosol items shipping to Alaska or Hawaii can only be shipped via USPS Parcel Post, which takes approximately 4-6 weeks to arrive.

CreateForLess ships anywhere UPS and USPS services are available. This includes the 48 contiguous states in the U.S, Alaska, Hawaii, Puerto Rico, P.O. Boxes and Military Bases. We regret that we are unable to ship outside the continental U.S. at this time.

All shipments to Alaska and Hawaii ship via USPS Priority Mail. Orders shipped to AK and HA generally take about 6 business days to arrive. 2 Day Air and Next Day Air shipping are not available for AK and HA orders. Federal regulations prohibit the shipment of aerosol products by air, therefore all orders containing aerosol items can only be shipped to AK and HA via USPS Parcel Post, which takes approximately 4-6 weeks to arrive.

Our customer service representatives are happy to take your order by phone. Please contact us toll free at 866.333.4463, Monday through Friday 7:00 a.m. to 5:00 p.m. Pacific Standard Time. To help our customer service representatives place your order the most efficiently, please have the CreateForLess Part Numbers of the items you would like to purchase available when you call.

When you finalize your order, your credit card will be processed to verify funds, but your card will not be charged until your order is shipped.

Orders are generally shipped within 24 hours of placement, except when placed on Fridays after 12:00pm Noon (Pacific Standard Time), weekends and holidays. Orders placed during these times are usually shipped on the following business day. Orders shipped with Standard Service normally arrive within 1 to 6 business days after the order leaves our Oregon warehouse.

Most CreateForLess Standard Service orders are shipped via UPS Ground service. Some Standard Service packages less than 5 lbs. may be shipped via DHL@home service. These shipments are picked up from our warehouse by DHL and delivered by your USPS mail carrier. DHL@home packages generally arrive within 2 - 4 business days after your order leaves our warehouse. Additional order tracking information will be available in your shipping confirmation email.

For Next Day and 2 Day Air delivery, your order must be placed by 12:00pm Noon (Pacific Standard Time) Monday through Friday for it to be processed in that day’s delivery schedule. If your order is placed after these times, on a weekend or holiday, it will be shipped the following business day. Next Day orders will arrive 1 business day after your order leaves our warehouse and 2 Day Air orders will arrive 2 business days later. All aerosol products are unable to be shipped via Next Day, 2 Day Air, USPS Priority Mail or DHL@home delivery.

While most orders shipped to overseas APO and FPO military addresses arrive in a timely manner, occasionally shipments may take 2-4 weeks. Unfortunately, we can't guarantee delivery times to APO/FPO addresses.

CreateForLess does not backorder items not shipped. Our goal is have accurate and up to the minute inventory counts prior to placing your order, so that you will receive exactly what you ordered. Unfortunately, despite our best efforts, occasionally our inventory count is incorrect and we are unable to ship the quantity ordered. If an item is out of stock at the time the order is fulfilled, it will be canceled from the order. You will not be charged for this item and your total order charge will be adjusted accordingly.