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Shipping and Returns

Shipping and Handling Rates

 CreateForLess offers a variety of shipping options to meet your delivery needs. Our goal is to deliver your order in the quickest and most economical way possible.

Amount of PurchaseEconomyStandard12 Day AirNext Day Air
$00.00 to $14.99 $5.49 $7.49 $24.99 $42.99
$15.00 to $29.99 $7.49 $9.49 $26.99 $44.99
$30.00 to $44.99 $8.49 $10.49 $28.99 $46.99
$45.00 to $59.99 $10.49 $13.49 $30.99 $49.99
$60.00 to $74.99 $12.49 $15.49 $32.99 $51.99
$75.00 to $89.99 $14.49 $17.49 $35.99 $53.99
$90.00 to $99.99 $16.49 $19.49 $39.99 $55.99
$100.00 and more *FREE!3 Only 15% of
your purchase!
2
40% of
purchase
50% of
purchase

 

1Standard shipments to AK, HI, PR, GU and VI add $5.00.
2For orders of $100 or more, standard shipments to AK, HI, PR, GU, and VI receive a discounted shipping price of 20% of purchase.
3FREE Economy shipping with $100 order is not available for shipments to AK, HI, PR, GU, VI, CAN, AUS and NZL.
Please note: All shipping charges include order processing, warehouse handling, packaging and shipping of items.  

International Shipping Rates

Delivery Schedule and Transit Times

We understand how important it is that your packages arrive promptly. The following chart will help you estimate how long it will take to receive your order from our Oregon warehouse. More specific delivery dates to your shipping address will be available during checkout.

Shipping MethodOrder PlacedCreateForLess Processing Time
(Usually ships)
Carrier Delivery TimeArrives
Economy Any day 1-3 business days 2-8 business days 3-11 business days
Standard Any day Next business day

1-5 business days
(see map below)

1-6 business days
2 Day Air via UPS

Mon - Fri Before 11:00 am PST

Same business day

2 business days

2 business days

Mon - Fri After 11:00 am PST Next business day 2 business days 3 business days
Sat - Sun Next business day 2 business days 3 business days
Next Day Air via UPS

Mon - Fri Before 11:00 am PST

Same business day

1 business day

1 business day

Mon - Fri After 11:00 am PST Next business day 1 business day 2 business days
Sat - Sun Next business day 1 business day 2 business days

Business days are defined as Monday - Friday, excludes weekends and holidays. CreateForLess does its best to ensure your delivery times, however delivery dates are not 100% guaranteed.

Order Processing Time

The time it takes for your order to leave our warehouse depends on the shipping method selected and the day the order is placed. Our warehouse only processes orders Monday - Friday and is closed on weekends and holidays. Economy orders are processed and shipped within 1-3 business days. Standard orders are usually processed the same day or by the next business day. 2 Day Air and Next Day Air orders placed Monday - Friday before 11:00 am Pacific Standard Time will be processed on the same business day. Air orders placed Monday - Friday after 11:00 am PST and weekends, will be shipped on the following business day.

UPS Ground Transit Times for Standard Shipments

 

UPS Transit Time Map

Shipping Methods

Economy Shipping

Economy shipping is our lowest cost method for shipping your order, with a longer order processing and delivery time. The CreateForLess warehouse will process Economy orders in 1-3 business days, and carrier delivery time will take 2-8 business days, for a total of 3-11 business days to arrive. More specific delivery dates to your shipping address will be available during checkout.

Economy shipping services are only available for shipping to the 48 contiguous states. Economy shipping services are not available for shipment to Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands, Canada, Australia and New Zealand, and will ship via Standard shipping service to these locations.

Orders shipped with Economy service will ship via UPS SurePost service or US Postal Service Priority mail. Orders shipped via UPS SurePost will be shipped via UPS and will have final delivery completed by your local post office. To ensure that your packages are shipped in the most economical manner, we take into account the weight, size and destination when selecting the best carrier to use.

Standard Shipping

Standard shipping is our preferred service, and is recommended when a faster delivery time is desired. Standard shipments will be processed in our warehouse within one business day, carrier delivery time will be 1-5 business days, for a total of 1-6 business days to arrive. More specific delivery dates to your shipping address will be available during checkout or you may refer to the transit time map above.

Orders shipped with Standard service will ship via UPS Ground or US Postal Service Priority mail. Standard shipments to residential addresses will be delivered via UPS Ground service, which delivers on Tuesday-Saturday. Standard shipments to business addresses will be delivered via UPS Ground business delivery service, which delivers on Monday-Friday.

All international orders can only ship via Standard shipping USPS (United States Postal Service). To ensure that your packages are shipped in the most efficient manner, we take into account the weight, size and destination when selecting the best carrier to use.

2 Day and Next Day Air Shipping

We offer two different options for expedited shipping, either 2 Day Air or Next Day Air via UPS. For Next Day and 2 Day Air delivery, your order must be placed by 11:00 am (Pacific Standard Time) Monday through Friday for it to be processed and shipped that same day. If your order is placed after 11:00 am PST, or on a weekend or holiday, it will be shipped the following business day. Next Day orders will arrive 1 business day after your order leaves our warehouse and 2 Day Air orders will arrive 2 business days later.

2 Day and Next Day Air Shipping are not available for shipment to Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands, Canada, Australia and New Zealand, and will ship via Standard shipping service to these locations. Saturday delivery is not available.

All aerosol products and some oversized and heavy items are unable to be shipped via Next Day, 2 Day Air or USPS Priority Mail delivery. Most of these exceptions will be noted in the item's product description and during checkout.

If you are especially concerned about delivery, please call our customer service department at 866.333.4463.

Shipping Confirmation/Order Tracking

CreateForLess will send you an email confirmation, with an order summary and tracking number the day your order is shipped. You can track the status of your order by clicking on the tracking # in your shipping confirmation email.

You can also go to http://www.ups.com/WebTracking/track?loc=en_US&WT.svl=PriNav, enter your tracking # and click 'Track'.

Or visit our Track Order page, and enter your email address and zip code to track your order.

Shipping Exceptions

Oversized and Heavy Items

Certain oversized and heavy items can only be shipped via Standard or Economy shipping. These items include, but are not limited to selected bolts of felt, Styrofoam, gallons of liquids and wax, and will be noted when placing your order. These specified items cannot be shipped via air shipment due to their excessive size, weight and/or air shipment costs. If your shopping cart contains any of these items, Next Day or 2 Day Air shipment options will not be available when you select your shipping method on the checkout page. To send the items in your shopping cart that are not oversized or heavy via air, you will have to place a separate order for those products. Due to the extra cost to ship, an additional oversized shipping charge may be applied to some oversized and heavy items.

Aerosol Restrictions

Federal regulations prohibit the shipment of aerosol products by air. Aerosol items can only be shipped via Standard shipping, and not by Next Day Air, 2 Day Air, or USPS Priority Mail. Most of these items will be noted in the item's product description and during checkout. If your shopping cart contains any aerosol items, air shipment options will not be available when you select your shipping method on the checkout page, and your entire order will ship by Standard shipment. To send the non-aerosol items in your shopping cart via air, you will have to place a separate order for those products. All orders containing aerosol items shipping to some parts of Alaska and Hawaii can only be shipped via USPS Parcel Post, which takes approximately 4-6 weeks to arrive. Aerosol items cannot be shipped internationally, to Puerto Rico, Guam or the Virgin Islands.

Item Not Shipped

CreateForLess does not backorder items not shipped. Our goal is have accurate and up to the minute inventory counts prior to placing your order, so that you will receive exactly what you ordered. Unfortunately, despite our best efforts, occasionally our inventory count is incorrect and we are unable to ship the quantity ordered. If an item is out of stock at the time the order is fulfilled, it will be canceled from the order. You will not be charged for this item and your total order charge will be adjusted accordingly.

To reorder an out of stock item, search for the item on our site, click 'Email Me', enter your email address and we will send you an email as soon as it is back in stock. When you receive the 'Product Update from CreateForLess' email notification, you can place another order for the item. Depending on when the warehouse receives the next shipment from the manufacturer, it generally will be back in stock in approximately 2 weeks. If you have any further questions, please contact us.

International Shipping

CreateForLess offers international shipping to Canada, Australia and New Zealand at this time.  All international orders ship via Standard shipping USPS (United States Postal Service).

International Shipping and Handling Rates
Standard Shipping USPS

Amount of Purchase Canada

Australia &
New Zealand

$00.00 to $14.99 $11.95 $17.95
$15.00 to $29.99 $17.95 $20.95
$30.00 to $44.99 $24.95 $27.95
$45.00 to $59.99 $29.95 $34.95
$60.00 to $74.99 $34.95 $44.95
$75.00 to $89.99 $39.95 $54.95
$90.00 to $99.99 $44.95 $59.95
$100.00 and more 30% of purchase 45% of purchase

Please note: All shipping charges include order processing, warehouse handling, packaging and shipping of items.

Delivery Times

International shipments are processed in our warehouse within 1 business day and generally arrive within 2-3 weeks. More specific delivery dates to your shipping address will be available during checkout. Business days are defined as Monday - Friday, excludes weekends and holidays. Delivery may take longer than estimated if there are customs processing delays in your country. CreateForLess does its best to ensure your delivery times, however delivery dates are not 100% guaranteed.

International Orders Exceptions

Certain oversized, heavy or aerosol items cannot be shipped internationally. These items will be noted when placing your order. International orders ship only via Standard shipping USPS (United States Postal Service) Priority Mail. Economy, 2 Day Air and Next Day Air shipments are not available to Canada, Australia and New Zealand.  Free shipping with a $100 or more order is not available for international shipping, however you will receive a discount on Standard shipping, please refer to the International Shipping & Handling Rates chart for further details. CreateForLess does not accept money orders or checks from any countries outside of the U.S. International orders can be placed with VISA, MasterCard, Discover, American Express, or PayPal. We reserve the right to charge a 20% restocking fee for any refused or returned international orders.

Customs and Duties

All orders from outside the United States are subject to normal import duties, foreign taxes, tariffs and customs charges. They are the customer's responsibility, are not included in our shipping charges, and will be collected at delivery. CreateForLess has no control over these charges and cannot predict what they may be. In order to comply with export regulations, we are required by U.S. law to declare the exact value of all items ordered and to mark them as dutiable merchandise.  Because we are a retailer, we are prohibited by law from declaring your order as a "gift", even if the order is intended to be received by a gift recipient. Please be aware that if you refuse a package because you will not pay the tariffs or taxes, we will refund you the cost of the product after charging you for the shipping and additional fees required to return the package to us. Please contact your local customs office for more information on duties and taxes.

Return Policy

If you are not completely satisfied with your CreateForLess purchase, you may return your merchandise within 30 days of receiving your order. We will gladly issue a credit to your credit card for the amount of your item after we receive your package. To return an item, please refer to our policy below.

Returns

If your return is not due to a CreateForLess error, and you would like to receive a refund, simply follow the instructions below and on your Return Form and ship your package back to us.

  1. Complete the Return Form - including customer information, returned item information, and reason for return.
  2. Enclose the Return Form and Packing Slip in the package with your merchandise. Write your order # and mailing address on the pre-addressed return label and affix it to the outside of your package.
  3. Ship the carton via an appropriate carrier in the same type of box that it was originally shipped in.

Ship your items to:
CreateForLess
Attn: Returns Department
4310 West Fifth Ave.
Eugene, OR 97402

If you believe CreateForLess has shipped something in error, please call our Customer Service department at (toll free) 1-866-333-4463. When you contact us, please have your Return Form and Packing Slip available. This will help our Customer Service department quickly and easily process your request.

We will send you an e-mail confirmation after we receive your return letting you know that your return has been processed. Please return your items in the original condition that they were shipped. We are unable to give refunds for partially used items.

Credits

After the warehouse has received and processed your return shipment, CreateForLess will credit your credit card the purchase amount for the item(s). An e-mail confirmation will be sent to you letting you know that your credit card has been credited. Please allow up to 2 billing cycles for the credit to appear on your credit card billing statement.

Miscellaneous Shipping Information

Where can I ship my order?

CreateForLess ships anywhere UPS or United States Postal Services are available. This includes the 48 contiguous states in the U.S, Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands, P.O. Boxes and Military Bases. We also offer international shipping to Canada, Australia and New Zealand at this time, see International Shipping for more details.

Aerosol Cans

Federal regulations prohibit the shipment of aerosol products by air. Therefore, we cannot ship spray paint, spray adhesive, or any other aerosol product to Alaska, Hawaii, US territories, military bases, or internationally,

Aerosol products cannot be expedited, but can be shipped with the Standard or Economy shipping options. Most of these items will be noted in the item's product description and during checkout. If your shopping cart contains any aerosol items, air shipment options will not be available when you select your shipping method on the checkout page. To send the non-aerosol items in your shopping cart via air, you will have to place a separate order for those products.

Oversized or Heavy Items

Some items cannot be expedited, or shipped to Alaska, Hawaii, US territories, military bases, or internationally, due to their size or weight. If this is the case, we have added a label under the description of such items which explains any shipping limitation.

FREE shipping for orders $100 and over

If your order totals $100 or more, you will receive FREE economy shipping (exclusions apply). Or if you need faster delivery, you will receive a discount on Standard shipping, with a shipping charge of only 10% of your purchase. You are eligible to receive FREE economy shipping only if shipping to the 48 contiguous states. If you are shipping a $100 or more order to Alaska, Hawaii, Puerto Rico, Guam, or the Virgin Islands, you will receive a discount on Standard shipping, with a shipping charge of only 20% of your purchase. Please refer to the  Shipping & Handling Rates chart for further information. If you are shipping a $100 or more order to Canada, Australia or New Zealand, you will receive a discount on Standard shipping, please refer to the  International Shipping & Handling Rates chart for further details. Due to the extra cost to ship, an additional oversized shipping charge may be applied to some oversized and heavy items. These items include, but are not limited to selected bolts of felt, Styrofoam, gallons of liquids and wax, and will be noted when placing your order.

Alaska, Hawaii, Puerto Rico, Guam, and the Virgin Islands Addresses

All orders shipped to Alaska, Hawaii, Puerto Rico, Guam or the Virgin Islands will be shipped with USPS Priority Mail, which is our Standard shipping option. If you are shipping a $100 or more order to Alaska, Hawaii, Puerto Rico, Guam, or the Virgin Islands, you will receive a discount on Standard shipping, with a shipping charge of only 20% of your purchase. Aerosol cans cannot be shipped to these places, and there are also some restrictions on heavy or oversized items. USPS Priority Mail should take approximately 6 business days to reach recipients.

PO Box, APO or FPO Addresses

All orders shipping to a PO Boxes, APO and FPO addresses will ship via US Postal Service. While most orders shipped to overseas APO and FPO military addresses arrive in a timely manner, occasionally shipments may take 2-4 weeks. Unfortunately, we can't guarantee delivery times to APO/FPO addresses.

Customer Service



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